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New York City
Address
123 Fashion Avenue, Suite 500
New York, NY 10001
Hours
Monday - Friday: 10am - 7pm
Saturday: 11am - 6pm
Sunday: Closed
Follow Our Journey
Stay connected for style inspiration, behind-the-scenes, and exclusive updates.
Our Boutiques
Experience VIRTUE in person at one of our luxury boutiques.
New York
123 Fashion Avenue, Suite 500
New York, NY 10001
+1 (212) 555-0123
Mon-Sat: 10am-7pm, Sun: 12pm-6pm
Los Angeles
456 Rodeo Drive
Beverly Hills, CA 90210
+1 (310) 555-0456
Mon-Sat: 10am-8pm, Sun: 11am-6pm
Miami
789 Collins Avenue
Miami Beach, FL 33139
+1 (305) 555-0789
Mon-Sat: 10am-9pm, Sun: 12pm-7pm
Reach the Right Team
General Inquiries
[email protected]
Questions about our brand and services
Customer Support
[email protected]
Order issues, returns, and product questions
Press & Media
[email protected]
Media inquiries and interview requests
Partnerships
[email protected]
Brand collaborations and business inquiries
Careers
[email protected]
Join our passionate team
Frequently Asked Questions
Find quick answers to common questions about orders, shipping, and more.
We offer a 30-day return policy on all unworn items with original tags attached. Returns are free for all VIRTUɘ members. Simply initiate your return through your account or contact our support team.
Standard shipping takes 5-7 business days. Express shipping is 2-3 business days. We also offer same-day delivery in select metro areas for orders placed before 2pm.
Yes! We ship to over 50 countries worldwide. Shipping costs and delivery times vary by location. All international orders are shipped with full tracking and insurance.
Our AI learns your preferences through our style quiz and browsing behavior to curate personalized recommendations. The more you interact with VIRTUɘ, the smarter your recommendations become.
Absolutely. We use bank-level encryption and never store your full payment details. All transactions are processed through secure, PCI-compliant payment providers.
Orders can be modified or cancelled within 1 hour of placement. After that, our fulfillment process begins, but you can still return items once received.
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